Intake Matters: One family at a time

By Intake & Resident Specialist Holly Gardner

 

I’m sure there are many factors, both conscious and subjective, that play into screening a family into our program. Everyone who enters the program is literally homeless, has a dependent child, and has barriers that make it difficult to get housing.  Beyond that, the differences can be vast. Educational levels vary, work experience and aptitude and, most importantly to me, attitude.

 
Ms. D and her children were referred to us from one of the area shelters.  She could only be housed there for 30 days so they referred the family to us.

 

Just prior to entering a shelter, she had been living with her mother who had lost her job and was evicted.  This left Ms. D without shelter or support. She found herself having to be more resourceful in finding help for her family.

 

Maybe because she is about the same age my oldest daughter would be and thinking on that - how hard it must be to not only be homeless but have your support system as you know it completely break down - but her story touched me. This is a multigenerational family crisis and this young woman has maintained a positive attitude in spite of her circumstances.

 

She was composed, well-spoken, and always saying ..."I need to do the next best thing I can for my kids."  She took responsibility for her current situation and did not seem to place blame or dwell on the past. It was always ... "I need to do the next best thing I can for my kids."

 

Ms. D  moved in and was working in the job lab the very next day.  Clearly, she was on a mission.

 

During her group orientation, she shared her experience at Community LINC thus far. She is in love! She explained that she can finally lay her babies down at night and rest fully.  She feels like she has a safe place to rejuvenate and it makes her feel excited for her future.

 

Yes, attitude makes such a difference, and yes, intake matters.