Friday, May 8, 2015

Intake Matters: Relationships

By Holly Gardner, Intake and Resident Specialist

Earlier this week, friends, families and staff gathered for a special celebration for families who have successfully completed the Community LINC program.  Our host, Second Presbyterian Church, made this evening wonderful and feelings of hope and celebration were palpable. They graciously provided dinner and housewarming gifts to all the graduates. 

3 program participants s described the ways Community LINC transformed and touched their lives, contributing to their success.  As they searched for the right words I could see how touched they were and how their sentiments were in turn touching everyone in the room - including the families who hae recently entered the program.   As our Employment Service Job Coach presented each family with a certificate of success, it was easy to recall the families’ first weeks with us, their struggles, and their growth and each family’s new connection with permanent housing - in spite of barriers, in spite of the odds.

During this same week, Community LINC program staff attended the first of several seminars on the Housing First Concept, an approach to ending homelessness that centers on providing people experiencing homelessness with housing as quickly as possible – and then providing services as needed.  What resonated the most with me is that our families have the capability of doing so much more then we know or understand.  They have the capability to change their own lives.  Our job is to build relationships, build trust and on most days this will be work enough.

As each one of our graduating families walked up to receive their embossed certificate, their smiles spoke a thousand words. Later in the week during our training I saw those smiles again in my mind.  We are only touching their lives for such a short time and what will we say to them while we are honored to be there? What will they (and we) take with them when they leave here?  Relationships.




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